Understand the DiNa Glow Cleaning Privacy Policy
DiNa Glow Cleaning – Privacy Policy
Last Updated: April 2026
DiNa Glow Cleaning (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.dinaglowcleaning.com, submit an inquiry, schedule an appointment, or make a payment through our website.
By using our website, you agree to the practices described in this Privacy Policy.
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1. Information We Collect
We may collect the following types of information:
A. Personal Information You Provide
When you contact us, request an estimate, schedule a service, or make a payment, we may collect:
• Name
• Phone number
• Email address
• Service address
• Details about your cleaning needs or service request
• Payment information (processed securely through third party providers; we do not store full credit card numbers)
B. Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
• IP address
• Browser type and version
• Device information
• Pages viewed
• Time spent on the site
• Referring website
• Cookies and tracking technologies (see Section 6)
C. Communications
If you email, call, or text us, we may retain those communications for customer service and record keeping.
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2. How We Use Your Information
We use your information to:
• Provide cleaning, organizing, dog walking, and event assistance services
• Schedule appointments and respond to inquiries
• Send confirmations, reminders, and service updates
• Process payments and issue invoices
• Improve our website, services, and customer experience
• Communicate promotions, discounts, or updates (you may opt out anytime)
• Maintain safety, security, and fraud prevention
• Comply with legal obligations
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3. How We Share Your Information
We do not sell your personal information.
We may share information with:
A. Service Providers
Trusted third parties that help us operate our business, such as:
• Payment processors
• Scheduling or booking platforms
• Email or SMS communication tools
• Website hosting and analytics providers (e.g., Wix, Google Analytics)
These providers only receive the information necessary to perform their services.
B. Legal Requirements
We may disclose information if required to:
• Comply with laws or legal processes
• Respond to government requests
• Protect our rights, safety, or property
• Prevent fraud or misuse of our services
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4. Payment Processing
If you schedule and pay for services online, your payment will be processed by a secure third-party payment processor. We do not store or have access to your full credit card details.
All payment information is encrypted and handled according to PCI DSS standards.
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5. Data Retention
We retain personal information only as long as necessary to:
• Provide services
• Maintain business records
• Comply with legal and tax requirements
• Resolve disputes
You may request deletion of your information at any time (see Section 9).
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6. Cookies & Tracking Technologies
Our website may use cookies, pixels, and similar technologies to:
• Improve site performance
• Analyze traffic and usage
• Personalize your experience
• Support security features
You can disable cookies in your browser settings, but some site features may not function properly.
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7. Third Party Links
Our website may contain links to third party sites (such as email links or social media). We are not responsible for the privacy practices of those websites.
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8. Security
We take reasonable administrative, technical, and physical measures to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
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9. Your Rights & Choices
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request corrections
• Request deletion
• Opt out of marketing communications
• Limit certain data uses
To make a request, contact us at:
Cleaningservicesllc95@gmail.com
954 592 5991
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10. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from minors. If we learn that we have collected such information, we will delete it promptly.
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11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent version. Continued use of the website indicates acceptance of any changes.
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12. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
DiNa Glow Cleaning
West Palm Beach, FL
954 592 5991
Cleaningservicesllc95@gmail.com